Refund policy
Refund Policy
At The Moonlit Method™, we want you to feel confident in your purchase.
Because our products are delivered instantly as downloadable digital content, all sales are generally considered final once your order has been completed and access has been provided.
Digital Products
Due to the nature of digital downloads, we are unable to offer refunds for:
- Change of mind
- Accidental purchases
- Failure to read the product description before purchase
- Dissatisfaction based on personal preference
Technical Issues
If you experience any difficulty accessing your purchase, receive the wrong file, or your download is corrupted, please contact us within 14 days of purchase.
We will make every reasonable effort to:
- Re-send your download
- Replace corrupted files
- Resolve any technical delivery issues promptly